Terms & Conditions

  1. Introduction
    1. We are committed to safeguarding the privacy of our website visitors; in this policy we explain how we will treat your personal information.
    2. By using our website and agreeing to this policy, you consent to our use of cookies in accordance with the terms of this policy.
  2. Credit
    1. This document was created using a template from SEQ Legal (http://www.seqlegal.com).
  3. Collecting personal information
    1. We may collect, store and use the following kinds of personal information:
      1. information about your computer and about your visits to and use of this website (including your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths);
      2. information that you provide to us when registering with our website (including your email address);
      3. information that you provide when completing your profile on our website (including your name, profile pictures, gender, date of birth, relationship status, interests and hobbies, educational details and employment details);
      4. information that you provide to us for the purpose of subscribing to our email notifications and/or newsletters (including your name and email address);
      5. information that you provide to us when using the services on our website, or that is generated in the course of the use of those services (including the timing, frequency and pattern of service use);
      6. information that you post to our website for publication on the internet (including your user name, your profile pictures and the content of your posts);
      7. information contained in or relating to any communication that you send to us or send through our website (including the communication content and metadata associated with the communication); and
      8. any other personal information that you choose to send to us.
  4. Using personal information
    1. Personal information submitted to us through our website will be used for the purposes specified in this policy or on the relevant pages of the website.
    2. We may use your personal information to:
      1. administer our website and business;
      2. personalise our website for you;
      3. enable your use of the services available on our website;
      4. send you non-marketing commercial communications;
      5. send you email notifications that you have specifically requested;
      6. send you our email newsletter, if you have requested it (you can inform us at any time if you no longer require the newsletter);
      7. send you marketing communications relating to our business or the businesses of carefully-selected third parties which we think may be of interest to you, by post or, where you have specifically agreed to this, by email or similar technology (you can inform us at any time if you no longer require marketing communications);
      8. provide third parties with statistical information about our users.
      9. deal with enquiries and complaints made by or about you relating to our website;
      10. keep our website secure and prevent fraud; and
      11. verify compliance with the terms and conditions governing the use of our website (including monitoring private messages sent through our website private messaging service).
      12. promote you for a job position with a prospective employer. Your personal information may be cosmetically edited (eg. Spelling and grammar) to be presented.
    3. If you submit personal information for publication on our website, we will publish and otherwise use that information in accordance with the licence you grant to us.
  5. Disclosing personal information
    1. We may disclose your personal information to any of our employees, officers, insurers, professional advisers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes set out in this policy.
    2. We may disclose your personal information to any member of our group of companies (this means our subsidiaries, our ultimate holding company and all its subsidiaries) insofar as reasonably necessary for the purposes set out in this policy.
    3. We may disclose your personal information:
      1. to the extent that we are required to do so by law;
      2. in connection with any ongoing or prospective legal proceedings;
      3. in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk);
      4. to the purchaser (or prospective purchaser) of any business or asset that we are (or are contemplating) selling; and
      5. to any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information.
    4. Except as provided in this policy, we will not provide your personal information to third parties.
  6. International data transfers
    1. Personal information that you publish on our website or submit for publication on our website may be available, via the internet, around the world. We cannot prevent the use or misuse of such information by others.
    2. You expressly agree to the transfers of personal information described in this Section 6.
  7. Retaining personal information
    1. This Section 7 sets out our data retention policies and procedure, which are designed to help ensure that we comply with our legal obligations in relation to the retention and deletion of personal information.
    2. Personal information that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.
    3. Without prejudice to Section 7.2, we will usually delete personal data falling within the categories set out below at the date/time set out below:
      1. If you have graduated university ie. Your graduation date exceeds the current year.
    4. Notwithstanding the other provisions of this Section 7, we will retain documents (including electronic documents) containing personal data:
      1. to the extent that we are required to do so by law;
      2. if we believe that the documents may be relevant to any ongoing or prospective legal proceedings; and
      3. in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk).
  8. Security of personal information
    1. We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.
    2. We will store all the personal information you provide on our secure (password- and firewall-protected) servers.
    3. All electronic financial transactions entered into through our website will be protected by encryption technology.
    4. You acknowledge that the transmission of information over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.
    5. You are responsible for keeping the password you use for accessing our website confidential; we will not ask you for your password (except when you log in to our website).
  9. Amendments
    1. We may update this policy from time to time by publishing a new version on our website.
    2. You should check this page occasionally to ensure you are happy with any changes to this policy.
    3. We may notify you of changes to this policy by email.
  10. Your rights
    1. You may instruct us to provide you with any personal information we hold about you; provision of such information will be subject to:
      1. the payment of a fee (currently fixed at R150); and
      2. the supply of appropriate evidence of your identity (for this purpose, we will usually accept a photocopy of your passport certified by a solicitor or bank plus an original copy of a utility bill showing your current address).
    2. We may withhold personal information that you request to the extent permitted by law.
    3. You may instruct us at any time not to process your personal information for marketing purposes.
    4. In practice, you will usually either expressly agree in advance to our use of your personal information for marketing purposes, or we will provide you with an opportunity to opt out of the use of your personal information for marketing purposes.
  11. Third party websites
    1. Our website includes hyperlinks to, and details of, third party websites.
    2. We have no control over, and are not responsible for, the privacy policies and practices of third parties.
  12. Updating information
    1. Please let us know if the personal information that we hold about you needs to be corrected or updated.
  13. Cookies
    1. Our website uses cookies.
    2. A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.
    3. Cookies may be either "persistent" cookies or "session" cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.
    4. Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.
    5. We use both session and persistent cookies on our website.
    6. Most browsers allow you to refuse to accept cookies; for example:
      1. in Internet Explorer (version 11) you can block cookies using the cookie handling override settings available by clicking "Tools", "Internet Options", "Privacy" and then "Advanced";
      2. in Firefox (version 44) you can block all cookies by clicking "Tools", "Options", "Privacy", selecting "Use custom settings for history" from the drop-down menu, and unticking "Accept cookies from sites"; and
      3. in Chrome (version 48), you can block all cookies by accessing the "Customise and control" menu, and clicking "Settings", "Show advanced settings" and "Content settings", and then selecting "Block sites from setting any data" under the "Cookies" heading.
    7. Blocking all cookies will have a negative impact upon the usability of many websites.
    8. If you block cookies, you will not be able to use all the features on our website.
    9. You can delete cookies already stored on your computer; for example:
      1. in Internet Explorer (version 11), you must manually delete cookie files (you can find instructions for doing so at http://windows.microsoft.com/en-gb/internet-explorer/delete-manage-cookies#ie=ie-11);
      2. in Firefox (version 44), you can delete cookies by clicking "Tools", "Options" and "Privacy", then selecting "Use custom settings for history" from the drop-down menu, clicking "Show Cookies", and then clicking "Remove All Cookies"; and
      3. in Chrome (version 48), you can delete all cookies by accessing the "Customise and control" menu, and clicking "Settings", "Show advanced settings" and "Clear browsing data", and then selecting "Cookies and other site and plug-in data" before clicking "Clear browsing data".
    10. Deleting cookies will have a negative impact on the usability of many websites.
  14. Our details
    1. This website is owned and operated by Student Village
    2. We are registered in South Africa under registration number [2006/005416/07], and our registered office is at 19 West Street, Houghton, Johannesburg.
    3. Our principal place of business is at 19 West Street, Houghton, Johannesburg.
    4. You can contact us:
      1. by telephone, on +2711 885 3918; or
      2. by email, using info@studentvillage.co.za.

Competitions

  1. This Competition (“Competition”) is organised and conducted by Student Village, including their affiliates, partners, associations and agents (“Promoter”).
  2. This Competition will run until Friday 18 August 2017 at 12pm. Entries received after the closing date will not be considered.
  3. Who can enter?
    1. Participants must be 18 years or older (or if a minor, must be duly assisted by their legal guardians) and have a valid identity document or passport and reside in the Republic of South Africa during the period of the Competition (“Participants”/”you”/”your”).
    2. Participants may not enter or receive a prize if they are directors, members, partners, employees, agents of or consultants of the Promoter, their subsidiaries, holding companies, divisions and/or associated companies or of the advertising or promotion agencies or any other person who directly or indirectly controls or is controlled by the Promoter, or their spouses, life partners, immediate family members or business partners.
    3. By entering this Competition, all Participants agree to be bound by these terms and conditions, and the Promoter's decision regarding any issue with the Competition will be final and binding and no correspondence will be entered into.ered into.
    4. This is a USSD entry Competition. You have to dial the USSD number from a cellular phone. Entry from a land line is not possible. Each entry to the Competition shall be charged at a rate of 20c (twenty cents) for every 20 (twenty) seconds. Entry is NOT possible by SMS. All entries, including incomplete entries, may be billed by your service provider. The Promoter shall not be responsible for telecommunication failure on the part of the Participant's service provider.
    5. No responsibility will be accepted for any entry that is not delivered, received or is delayed or damaged due to technical reasons, including telecommunication failure on the part of the Participant's service provider, or otherwise. Proof of sending is not proof of receipt.
  4. How to enter
    1. To enter this Competition you need to register at https://studentvillage.sv.co.za/user/register, you will be issued with a unique code to access the USSD *120*84437#
    2. In order to gain an entry into the competition a user registering on the Student Village website will have to be doing so for the first time, i.e. a unique user.
    3. Participants will stand a chance to win Instant prizes: Airtime, KFC meal vouchers, Superbalist vouchers and Uber vouchers.
    4. All participants will also stand a chance to win grand Prizes drawn each month and at the end of the competition period, these include: JBL GO Portable Bluetooth Speakers and a Samsung 40″ TV.
    5. Entries must be by the Participant submitting them and not by a third party on the Participant's behalf.
  5. Prizes
    1. The list of available prizes are:
      • 600 X R5 Airtime vouchers
      • 300 X R10 Airtime vouchers
      • 100 X R50 KFC meal vouchers
      • 50 X R100 Uber vouchers
      • 3 X R1000 Superbalist vouchers
      • 4 X JBL GO Portable Bluetooth Speakers
      • 1 X Samsung 40″ TV – UA40J5000
    2. The prizes do not cover any other costs of the winner whatsoever. The winners will only receive the prize itself meaning just the Airtime, or just the voucher, or just or just the Bluetooth speaker or just the TV, all other costs are for the winner's expense. For example, for the TV prizes, TV licenses, any subscriptions etc. and insurance are not included in the prize.
    3. The prizes are not transferable to any third party and are not negotiable with the Promoter or any of its agents or any third party. None of the prizes may be exchanged for cash.
    4. The Promoter reserve the right to substitute the prizes for an alternative prize of equal or greater value should the prizes promoted not be available due to unforeseen circumstances.
  6. Determination of winners
    1. Instant winners: Vouchers and Airtime Prizes will be randomly awarded and Participants will receive instant notification via USSD message if they have won a prize and if so, whether it's a voucher Prize or Airtime Prize and the value thereof will be stipulated in the SMS the receive.
    2. Instant Airtime Prizes may only be redeemed by Pre-Paid account holders only. Winners with contract accounts can transfer the Airtime Prize to any other Pre-Paid number of their choice. Airtime will be delivered via SMS to the winner's entering cellular phone number or the nominated Pre-Paid if they have a cellular phone contract.
    3. Winners of voucher Prizes will receive an SMS from the Promoter confirming the prize and redemption process. The winners will be able to SMS “Student Village” to 31239, and they will be called back during office hours to assist with any queries.
    4. PPotential JBL GO Portable Bluetooth Speakers Prize winners will be contacted telephonically on the entering cellular phone number at the end of each Competition month or as soon as reasonably possible. The first monthly draw will commence after the first Month of the competition June 2017. All entries received up until then will go into the draw and so on. Potential prize winners will be required to provide their name and identity numbers and, if they are eligible, JBL GO Portable Bluetooth Speakers Prizes will be delivered to the prize winners at the address nominated and confirmed to the Promoter.
    5. The Samsung TV Prize winner will be drawn as soon as reasonably possible after the close of the competition in Friday 18 August 2017 at 12pm. The TV Prize will be delivered to the prize winners at the address nominated and confirmed to the Promoter. The Samsung TV Prize winner will be determined as soon as reasonably possible from the close of the Competition and this determination will be overseen by an independent person in terms of the Consumer Protection Act 68 of 2008.
    6. The potential Samsung TV Prize winner will be contacted via telephone on the cell phone number used to enter as soon as reasonably possible of the draw taking place. The potential Samsung TV Prize winner will be required to provide their name, identity numbers, if required by the Promoter in its sole discretion.
    7. The potential winner is not an actual winner until their entry is validated, their documents are completed and submitted to the Promoter (if applicable), and they have passed the verification process as required by the Consumer Protection Act.
    8. The Promoter will make 3 (three) attempts within 72 (seventy-two) hours to contact and notify the selected potential winner telephonically. If the selected potential winner cannot be contacted personally after 3 (three) attempts, or if after first being contacted by the Promoter, is not reachable, or the potential winner fails to provide the Promoter with the required information to hand over the prize, the potential winner will forfeit the prize and a replacement winner will be selected from the names drawn from remaining qualifying Participants. This process shall continue until the winner has been contacted and the prize has been awarded in terms of the Competition rules.
    9. Prize winners will be required to sign an acknowledgement of receipt of their prize, if applicable, and will be required to furnish the Promoter with their names and identity numbers in terms of the Consumer Protection Act.
    10. The Promoter reserves the right to select an alternative winner in the event that they reasonably believe, in their sole discretion, that the winner is not eligible to win, has contravened any of these terms and conditions, has acted in a manner that is not in the spirit of the Competition, their conduct can be reasonably interpreted as scamming or circumventing the rules of the Competition, acted fraudulently with regards to the Competition, if it would be unlawful to award the prize or if the winner fails to accept the prize after 3 (three) attempts for any reason whatsoever, if after first being contacted by the Promoter, is not reachable, or the winner fails to provide the Promoter with the required information to hand over the prize. In this instance the winner will be disqualified and forfeit the prize. The Promoter's decision shall be final and no correspondence will be entered into.
  7. Publicity and data privacy
    1. The winners have the right to decline permission to use their name or image in marketing material or participate in any marketing activity. Should the winner verbally or otherwise agree to it, the Promoter may publish the winner's name and images on, including but not limited to, the Promoter's Facebook page or website, if applicable, without any liability to the Promoter or remuneration due to the winners.
    2. By entering, a Participant acknowledges that personal information about the Participant will be shared with the Promoter and their agents to the extent necessary to conduct the Competition and for prizes to be delivered to prize winners.
    3. All personal information relating to the Participants will be used solely in accordance with South African consumer and data protection legislation.
    4. Nothing in these terms and conditions is intended to, or must be understood to, unlawfully restrict, limit or avoid any rights or obligations, as the case may be, created for either the Participant or the Promoter in terms of the Consumer Protection Act.
  8. General
    1. The Promoter reserves the right to shorten, extend, suspend the time period of the Competition or terminate the Competition whenever it should so choose for technical, commercial, or operational reasons, or for reasons beyond its control or generally for any reason whatsoever within their sole discretion. The Competition, its prizes, and terms and conditions may be amended by the Promoter, at any time during the Competition, and will be applied and interpreted within their sole discretion. In such an event, all Participants waive any rights that they may have/purport to have in terms of this Competition, and acknowledge that they will have no recourse against the Promoter whatsoever.
    2. All publicity and other materials will be the sole property of the Promoter. Please note that the following terms require you to take on risk, limit the liability of the Promoter and indemnify the Promoter. Please read them carefully and contact the Promoter if you have any questions!
    3. To the fullest extent permitted by law, by participating, the Participant indemnifies, releases and agrees to hold harmless the Promoter, their associated, holding and subsidiary companies, and its directors, officers, agents, representatives, shareholders, employees, successors and assigns from any and all claims or liability arising from participating in the Competition, any Competition-related activity and/or acceptance, receipt, possession or use/misuse of any prize.
    4. To the extent permitted by law, the Promoter will not be liable in any way whatsoever, for any claims arising from loss, injury, damage or costs, suffered by a Participant in relation to this Competition or the prizes offered, including but not limited to claims relating to defects in the prizes or any losses caused by such defects or losses arising from incorrect or inaccurate information supplied by Participants.
    5. The Promoter will not be liable for any loss suffered as a result of incomplete or incorrect information provided.
    6. South African law shall govern these competition terms and conditions and the courts of South Africa shall have exclusive jurisdiction.
    7. For more information or for a copy of these terms and conditions visit